Process Automation Services
The Process Automation Services Domain defines the set of capabilities that support the automation of process and management activities that assist in effectively managing the business. The Process Automation Services domain represents those services and capabilities that serve to automate and facilitate the processes associated with tracking, monitoring, and maintaining liaison throughout the business cycle of an organization.
Tracking & Workflow
Capabilities within this Service Type provide automatic monitoring and routing of documents to the users responsible for working on them to support each step of the business cycle.
HP Offerings
- Atlantes Solution
- Consumer Direct Services
- Contact Center Outsourcing Services
- Content Management Services
- Customer Relationship Management (CRM) Managed Services
- Portals and Collaboration Services
- SOA & Integration Services
Routing & Scheduling
Capabilities within this Service Type provide automatic directing, assignment or allocation of time for a particular action or event.
